Effective Date: 1 July 2026
NDLOTI ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and used responsibly in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://www.ndloti.com.
1. Information We Collect
We may collect the following information when you use our website:
Full name
Email address
Telephone number
Company or organisation name (where applicable)
Information submitted through contact forms
Website usage information such as browser type, IP address, pages visited, and device information
Cookies and similar tracking technologies
2. How We Use Your Information
Your information may be used to:
Respond to enquiries and requests
Provide information about our services
Improve our website and user experience
Maintain website security
Comply with legal and regulatory obligations
Communicate with you regarding updates or services you have requested
We will only process your personal information where there is a lawful basis to do so.
3. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
Remember user preferences
Analyse website traffic
Improve website performance
Enhance functionality
You may disable cookies through your browser settings; however, some website features may not function correctly.
4. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with trusted third-party service providers who assist in operating our website or delivering our services. These providers are required to maintain the confidentiality and security of your information.
We may also disclose information where required by law or to protect our legal rights.
5. Data Security
We implement appropriate technical and organisational security measures designed to protect your personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Subject to applicable law, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
8. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Any changes will be published on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us using the contact details provided on our website.
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal information as described herein.
